Manuel Wiechers Banuet
Additionally, Manuel has taken his model a step further by providing social and technological workshops on topics such as sustainability, community empowerment, gender equality, social control, and production groups to the communities they electrify. These help ensure long-term adoption and integration into daily life.
Crucial stakeholders assure the sustainability of Iluméxico, including partnerships with the private sector to mobilize resources, and other citizen organizations (COs) that help develop Iluméxico’s community development activities. Iluméxico also works closely with local and federal governments to identify the needs of rural communities. This has even resulted in the Federal Electricity Commission (CFE) beginning to develop regulations on technical procedures for social and technological transfer programs for highly-disadvantaged populations of Mexico to ensure the safety and wellbeing of these communities.
They are currently working to create ILU-Centers, customer service/help desks in key municipal locations for access to personalized assistance, spare parts and other services such as battery charging. This is made possible through the sale of the Maintenance Plan which users renew each year for access to these services; if this remains active after 3 or 4 years then they receive a free replacement battery, which would ease family expenses. This scheme ensures provision of the best assistance for users.