Indrani Malkani

Ashoka Fellow
Fellow Since 2014
V Citizens Action Network


This profile was prepared when Indrani Malkani was elected to the Ashoka Fellowship in 2014.
The New Idea
Indrani is enabling the Government to break the deadlock in relations with citizens. By creating necssary capacity, tools and motivation in citizens and governments, she is helping the government break the existing apathy and build trust of the public to not just demand action, but also prototype solutions together with the government. Rather than servicing or handholding citizens, Indrani believes that citizens should be equipped and challenged to engage with the local authorities to address a range of civic issues affecting them. Buidling on her years of experience in working successfuly with various departments to solve different public issues and influence policies, she is building an interactive platform that guides citizens on ‘how to’ to address isses of safety, security, waste, traffic, legal and other issues affecting their everyday lives. She is also integrating this platform with the Government systems to allow citizens to communicate and co-create solutions with them. As pressures on a city grow, this new model of public / citizen advocacy that creates concrete solutions and puts them in the hands of the government is going to become critical in creating smart cities. Through the portal, Indrani aims to reach and accelerate the journey of other motivated citizens in Mumbai and other cities in India.
The Problem
The Strategy
The Person

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