MODULE 6 - Review and Next Steps

Source: Isa Carvalho

Understand: The Shifting Role Of Patients In Today's Healthcare System: Introducing Changemaker Health

The health sector is undergoing an evolution in the role of the patient. Actors across the sector face a competitive necessity and market demand to create more open and participatory pathways for patients and customers to get involved in their own healthcare. The shift toward patient empowerment can be referred to as “changemaker health”.

The Shifting Role of Patients in Today’s Healthcare System: Introducing Changemaker Health

Part of the Changemaker Health Series


Welcome to the final course module. Reaching this module means that you are nearing the end of your course journey, however, it is not the end of your Changemaker transformation. Completing this module will allow you to obtain the “Changemaker Scholar” designation.

To officially complete the course:

  • You must have reached the threshold of 85 TechPoints by Monday, June 25th 2018

  • Those receiving 150 TechPoints or above by Monday, June 25th 2018 will receive a “Changemaker Scholar” designation with Distinction and an accompanying letter.  

  • You must also complete the End of Course Survey by Friday, June 8th 2018:

With the Changemakers Scholar designation, you will now belong to a network of scholars from all over the world who have also embarked in the changemaker learning journey. In addition to this you will also receive a custom Changemakers Course certificate of completion in Social Intrapreneurship.  

Watch this video which explores Ashoka’s vision to advance an “Everyone a Changemaker world“, where anyone can apply the skills of changemaking to solve complex social problems. To support social entrepreneurs who are leading and collaborating with changemakers, in a team of teams model that addresses the fluidity of a rapidly evolving society. Ashoka believes that anyone can learn and apply the critical skills of empathy, teamwork, leadership and changemaking to be successful in the modern world.

1) Review


Need to catch-up on a particular section or want to re-read an article or topic from past modules? We’ve created a streamline review page just for you! You can use it as a resource guide to the whole course.

Remember you have access to the course platform until Monday, June 25th 2018. There will not be live facilitation during this time. Feel free to come onto the course platform to continue the conversation with other participants or consume content as desired.

The last day to earn TechPoints is Monday, June 25th 2018.

You need at least 85 pts to graduate from this course. Those receiving 85-149 pts receive “Changemaker Scholar” designation and a course certificate. Those receiving 150 pts or above will receive a “Changemaker Scholar” designation with Distinction and an accompanying letter. Certificates and/or letters will be emailed to you in PDF format by Wednesday, July 18th 2018.  If you have earned the necessary TechPoints, feel free to share the Changemaker Scholar and/or Changemaker Scholar with Distinction title in the meantime.

Welcome to the Final Review!​


You have now made it to the final review! Congratulations on completing the course. You now have the basic knowledge to support or lead a #SocInt initiative as well as a network of peers to ignite these initiatives from the public and private sectors. This final module will go over the most essential readings and concepts from the previous modules. You have two weeks to review this material or take a deeper dive. Also, consider visiting the Blog and the Past Events archive.

1. Building the Business Case for #SocInt

The foundation for supporting and launching social intrapreneurial initiatives comes from understanding the basic business case for #SocInt. Two excerpts from the book “Social Intrapreneurism and all that Jazz” provided us with a foundational understanding of why the individual, organization, and society all benefit. Next, check out TechChange’s video about M-Pesa arguably the most famous example of social intrapreneurship.  The live guest expert session with Shannon Lucas of Vodafone sharing how her organization is actively engaged in social innovation. Harvard Business Review article entitled “Innovation’s New Frontier” looks at a number of examples of social intrapreneurs from within well-known companies.

Review The Essentials:

Read – Social Intrapreneurism and All that Jazz Excerpt # 1 & Excerpt # 2 (30 minutes)

Watch – Watch the following animation, “The Story of M-Pesa”. (6 minutes)

Read – “Innovation’s New Frontier” and review the discussion: (90 minutes)

Go to Module 1

2. Intrapreneurial Challenges and Opportunities

With a baseline understanding of why #SocInt is a beneficial methodology for doing good and doing well, the second module helped us begin the process of discovering and sharing the social intrapreneurial opportunity. To capture an internal audience you need to communicate your problem clearly and concisely. Paul Polak’s reading gave us a 12 steps process to understanding a problem and in Paul Farmer’s video, we get an example of framing problems as opportunities. In the guest expert session with Milan Samani, we discussed understanding the passions behind social intrapreneurship.   

Review The Essentials:

Watch – Paul Farmer Video to frame opportunities for providing health care to the poor (5 minutes)

Read – Paul Polak’s 12 Steps to Practical Problem Solving (45 minutes)

Read – “Are You Solving the Right Problem” and review the discussion what are your passions for social innovation (90 minutes)

Go to Module 2

3. Strategies for Advancing Social Innovation Within Your Institution

In the world of #SocInt a good idea is not enough to realize the potential value of the innovation, it is just the starting point. A variety of challenges will stand in the way of a social intrapreneur; office politics, bureaucracy, limited resources, status-quo and unsupportive colleagues; just to name a few. In this module, we reviewed a number of different strategies and techniques to overcome obstacles. In the first reading, we look at the lean start-up process within the context of large organizations then move on to the 10 SocInt strategies.   Lastly, Debbie Lin and Stephanie Schmidt share concrete skills for successful co-creation.

Review The Essentials:

Read – “Why the lean start-up changes everything” and review the discussion (30 minutes)

Review – 10 #SocInt Strategies (15 minutes)

Go to Module 3

4. Co-Creation Part I: Leveraging Shared Value

One of the best tools for SocInt is co-creation.  This brings together strengths from both the public and private sector to create lasting social impact. In this module start by reading about a high-level view of the impact that co-creation can have on the world in Harvard Business Reviews article, ” A New Alliance for Global Change.” As a follow up watch Aled Edwards guest expert session where he discusses the importance of breaking down silos between the public and private sector are detrimental to the future of healthcare. Lastly, contribute or review the discussion about how corporates and non-profits can benefit by working together.

Review The Essentials:

Read –  A New Alliance for Global Change and review the discussion (30 minutes)

Go to Module 4

5. Co-Creation Part II: Idea Development and Pitching

Early stage #SocInt opportunities are often best communicated and gain momentum from prototypes and pitches. Leveraging these potent tools is an important skill for social intrapreneurs with an early stage innovation. In this module, we looked at the prototyping processes of Google and Stanford and had a lesson on pitching from former Apple intrapreneur Guy Kawasaki. Chris White, of the University of Michigan, discussed the academic perspective of social intrapreneurship.

Review The Essentials:

Watch – Guy Kawasaki Video pitch the “Art of Innovation” (20 minutes)

Read –  MVPs (Minimally Viable Products), the simplest form of a prototype. (15 minutes)

Review – Consider pitches and the feedback provided under the Co-Creation Activity.  (20 minutes)

Go to Module 5