Transaction Error

We’re sorry. There was an error in your transaction. It did not go through and your credit card was not charged.

Please return to the donation page and try again. Please make sure:

  • You’re using a Visa, Mastercard, Discover or American Express card
  • The credit card information you entered is correct
  • Special characters or multiple names in the name field have been known to result in errors, it should match your billing information or the name on the card.  To inform us that the gift should be credited to a spouse or additional person please use the Notes field. We are working with developers to resolve the issue regarding accent marks. 

If you receive another error message, please call us: 703-527-8300. We’ll be happy to run your credit card manually or to clear up any concerns.