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    Q&A with IBM’s Tony Tenicela: Empathy, Diversity, and the Keys to Corporate Turnaround

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    We put a lot of energy into building camaraderie among employees and management alike, which is absolutely critical to maintaining empathy and mutual respect. We’ve developed a strong virtual community, so that employees get to know each other across team and managerial lines. It doesn’t replace face-to-face, but it absolutely enhances the employee experience.