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    Jennifer Bailey: Faith Matters Network

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    Empathy as Key to Reporting on Gender and Sexuality

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    While waiting for a doctor’s appointment in Mumbai, a trans woman from Kerala overheard someone else talking on the phone in Malayalam.

    Q&A with IBM’s Tony Tenicela: Empathy, Diversity, and the Keys to Corporate Turnaround

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    We put a lot of energy into building camaraderie among employees and management alike, which is absolutely critical to maintaining empathy and mutual respect. We’ve developed a strong virtual community, so that employees get to know each other across team and managerial lines. It doesn’t replace face-to-face, but it absolutely enhances the employee experience.