Empathy Heroes: 5 People Who Used Empathy to Change the World
Ever heard of “empathy marketing”? It’s the latest business buzzword. The idea is that if companies can look through their clients’ eyes and understand their desires, they will be better able to tailor their offerings and gain a competitive advantage. To me, this is stepping into someone else’s...
Future of Work: What Skills Will Help Us Keep Pace?
From Elon Musk’s tweet that artificial intelligence may be more dangerous than nuclear weapons to the growing clamor of voices warning robots will take away our jobs, it is clear we are focusing more on the problems of AI, robotics, and automation than the solutions. While the problems are real and...
