On-site -- Sector:62, Noida, Uttar Pradesh, India

Ashoka Fellow: Satyan Mishra Website: Drishtee In rural India, villagers live without easy access to trade, government, business, and health information. This makes them easy prey for intermediaries who control the flow of information and can demand high payments to allow villagers access to it. Satyan is building service kiosks in countryside villages to bring internet connections and ready, affordable access to information.

Description of Volunteer Opportunity

Drishtee is a rural distribution network that delivers need based products and services to rural communities. Over the past nine years, Drishtee has developed an expertise in rolling out a unique last mile distribution network, built on both Information and Communication Technology (ICT) application and "ground Level entrepreneurship." The distribution network is represented by local entrepreneurs at the retail end who provide access to their community at minimum opportunity cost. To spread its network, Drishtee follows a two-pronged strategy - creating its own network of kiosk franchisees providing services to the local community and tapping the existing rural retail point (RRPs) in the villages under the Supply Chain Managment model (SCM).

We currently have a network of over 4,200 micro-enterprises, run by rural entrepreneurs across India that are connected through our supply chain network. Through this network, we provide them and thus their customers (people living in rural India) with access to essential products and services like education, health care, financial services including micro-finance, and retail products.

Typically, new employees start individually at Drishtee rather than being part of a group joining on the same day in the same location. Given the geographical reach of Drishtee, it costs time and money to bring individuals who are joining to the head office for induction. Therefore, we'd like to develop an induction program which can be efficiently delivered in division offices as well as in our headquarters for both individuals and groups of new joiners.

The objectives of the induction program are to:

• Welcome new recruits and give them a positive impression of Drishtee;
• Enable them to become productive as soon as possible;
• Support employees through their first six months;
• Maximize retention.

The scope of the induction program is:

• Induction of Head Office and field employees;
• General information about working at Drishtee;
• Job specific induction for Division Commanders and Sales Coordinators.

The role of the intern is to:

• Integrate amendments into induction activities;
• Manage/script production of induction materials;
• Work with subject matter experts to define content;
• Produce general materials for induction use;
• Adapt individual induction materials for groups;
• Oversee the successful delivery of the first induction;
• Institutionalize the induction process.

By becoming Drishtee's Induction Intern, you will gain exposure to senior management of Drishtee, a good understanding of it's services and products, and invaluable experience with social enterprise in rural India.

Dates:   IMMEDIATELY for one year full-time

Required Skills and Experience:

Competencies required are:

• English
• Effective communication skills
• Good writing skills
• Ability to collaborate
• Customer focus
• Ability and desire to deliver well and on-time
• Attention to process and detail
• Innovation

Compensation:   No

Housing:   Yes

Shared room in Drishtee's company Guest House. Breakfast included!

Contact:  
Contact Geeta Sangha